Planned Americas Maintenance on December 23, 2019
Scheduled Maintenance Report for Symantec Secure Access Cloud
Completed
The scheduled maintenance has been completed.
Posted Dec 23, 2019 - 09:30 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 23, 2019 - 07:30 UTC
Update
The schedule for this maintenance has been updated. Please review the updated schedule below.

Updated Schedule
· Start Date: December 23, 2019, at 07:30 UTC
· End Date: December 23, 2019, at 09:30 UTC
Posted Dec 19, 2019 - 16:15 UTC
Scheduled
On December 23, 2019, at 07:30 UTC, Symantec is performing planned maintenance of Symantec Secure Access Cloud (Americas) for a duration of 2 hours.

As part of our continuous efforts to improve the reliability and the robustness of our platform, we are updating the Symantec Secure Access Cloud supported availability zones.

Action Required
To keep your firewall updated with the latest set of static IP addresses, we recommend automating a query to dynamically retrieving them, as described in the KB article.

Impact
During the maintenance window, customers may experience a temporary degradation of service.

Original Schedule
· Start Date: May 23, 2020, at 07:30 UTC
· End Date: May 23, 2020, at 09:30 UTC
Posted Dec 19, 2019 - 15:58 UTC
This scheduled maintenance affected: Connectivity PoD (Americas) and Management Portal (Americas).