Planned Americas Maintenance on January 6, 2020
Scheduled Maintenance Report for Symantec Secure Access Cloud
The scheduled maintenance has been completed.
Posted Jan 06, 2020 - 10:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 06, 2020 - 08:00 UTC
On January 6, 2020, at 08:00 UTC, Symantec is performing planned maintenance of Symantec Secure Access Cloud (Americas) for a duration of 2 hours.

As part of our continuous efforts to improve the reliability and the robustness of our platform, we are updating the Symantec Secure Access Cloud supported availability zones.

Action Required
To keep your firewall updated with the latest set of static IP addresses, we recommend automating a query to dynamically retrieving them, as described in the KB article.

During the maintenance window, customers may experience a temporary degradation of service.

· Start Date: January 6, 2020, at 08:00 UTC
· End Date: January 6, 2020, at 10:00 UTC
Posted Dec 31, 2019 - 13:59 UTC
This scheduled maintenance affected: Connectivity PoD (Americas) and Management Portal (Americas).