Issues Logging in with IdP Accounts
Incident Report for Symantec Secure Access Cloud
Resolved
From 18:30 UTC to 18:55 UTC, customers were unable to create new login sessions with Secure Access Cloud to web applications or to the administration or application portals using IdP accounts. This was caused by an issue in an underlying infrastructure by Auth0 - http://status.auth0.com/incidents/rpctnc6jd1kl. This incident is resolved and the service is fully restored.
Posted Dec 19, 2019 - 19:18 UTC
This incident affected: Connectivity PoD (Americas, Asia Pacific & Japan, Europe, Middle East & Africa) and Management Portal (Americas, Asia Pacific & Japan, Europe, Middle East & Africa).